Top 5 Consent and Eligibility Attestation Questions

We’ve heard your questions about obtaining and documenting consumer consent through recent webinars and help desk inquiries since the 2024 Payment Notice requirements went into effect last year. Check out these answers to questions we’ve heard the most about consumer consent and eligibility attestation:

1. What are acceptable methods by which an agent or broker may document consumer consent?

2. What type of verification or consent do I need to obtain from clients when assisting with Marketplace enrollments?

3. Can an agent or broker log into a consumer’s HealthCare.gov account?

4. What attestations do I need to explain to the consumer?

5. What are the minimum requirements for documenting consumer consent?

In addition to these top 5 asked questions, to review other frequently asked questions about consumer consent documentation requirements, please visit this resource from CMS.

Source: CMS.gov